Unlock Complimentary Shipping On Domestic Orders $150 Or More + Intl. Orders $300 Or More
STORE POLICIES
Shipping
Please allow up to 1-3 business days for your order to be processed and 3-5 business days for your order to be shipped.
** Please note excludes all custom orders, shipping dates will be arranged with client.**
Refunds
Please allow up to 3-5 business days for your order cancellation request and refund to be reflected in your bank or credit card statement.
Savings
Kindly note any promotional codes given are for a limited time only and are only valid for single use.
Disclaimer
HANDLE WITH CARE
Please handle each couture piece with care, as each unique design is handmade. When not in use keep your accessory in the duster or box it
came in.
HYGIENIC PURPOSES
Please note for hygienic purposes items such as jewelry hardware and headpiece bands & bases are purchased new and unused.
EXOTIC SKINS & ANIMAL HIDES
All furs, leathers and exotic skins are solely sourced from pre-loved items refashioned to design our pieces.
HANDMADE
Kindly note that all of our pieces are studio-produced by hand one piece at a time. By nature handmade items have minor imperfections and slight variations in color and/or craftsmanship. The uniqueness of each accessory is found in how its made. No two pieces are alike making every design extra special.
Made To Measure: Custom Orders
All custom orders are final sale as they have been personalized for a particular client. Please contact info@jadealycia.com with any questions or concerns regarding your order.
Return Policy
JEWELRY
Due to hygienic purposes, all jewelry pieces including earrings and bracelets are final sale.
HANDBAGS
Non-customized handbags can be returned within the first 5 business days upon receipt of the package ONLY if an item is not worn and undamaged. To return merchandise please email info@jadealycia.com to request a refund.
HEADPIECES
Due to hygienic purposes, all headpieces including hats, fascinators and headbands are final sale.
SMALL ACCESSORIES
Small accessories such as keychains, pins and brooches can be returned within the first 5 business days upon receipt of the package ONLY if an item is not worn and undamaged. To return merchandise please email info@jadealycia.com to request a refund.
STORAGE
Jewelry storage pieces can be returned with he first 5 business days upon receipt of the package ONLY if an item is unused and undamaged. To return merchandise please email info@jadealycia.com to request a refund.
BRIDAL
Non-customized bridal handbags can be returned within the first 5 business days upon receipt of the package ONLY if an item is not worn and undamaged. To return merchandise please email info@jadealycia.com to request a refund.
Due to hygienic purposes, All bridal headpieces including veils, blushers, fascinators and clips are final sale.
Final Sale Items
JEWELRY
This item is non-returnable. All sales are final.
PROMOTIONS
All marked down items are final sale.
Replacement
JEWELRY
For jewelry replacement please email info@jadealycia.com with your request. **Please note all jewelry pieces are one of kind and the replaced piece will be sourced to resemble the original piece of equal or lesser value.**
We’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience.